The Human Resources course explains the critical processes and principles of human resources in an entrepreneurial venture. The lectures cover human resources processes from policy management to culture management and each process is defined, explained, and illustrated through easy-to-understand real company examples. The lectures also cover important human resources principles such as outsourcing and pay-for-performance. As opposed to the step-by-step process explanations, the principles reveal insights into how to think about human resources by defining, explaining, and illustrating how the principles work and how they impact a business. The course includes a business case discussion of a real company struggling with human resources issues.

Course Includes

  • 2 Hours of Video

    Processes and principles of human resources.

  • Case Study

    Case study issued from The Harvard Business School with discussion.

  • 3 Quizzes

    Review material and quizzes to increase learning.

  • Certificate

    Receive a printable certificate upon completion. Text includes course name and "with Harvard Case Studies" if applicable.

Course curriculum

  • 01
    Human Resources Processes
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    • Introduction - Family vs. Employees
    • Policy Management
    • Compensation Management
    • Hiring Pipeline Management
    • Training Management
    • Career Management
    • Culture Management
    • Human Resources Processes Notes
  • 02
    Human Resources Principles
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    • Organized Labor: Unions
    • Remote Employees
    • Outsourcing
    • Overhead Burden
    • Span of Control
    • Agency Theory
    • Pay for Performance
    • Open Book Management
    • Deferred Compensation Plans
    • Conflict Management
    • Popular but Flawed Motivational Theories
    • The Five Temptations of a Leader
    • Human Resources Principles Notes
  • 03
    Human Resources Case Study
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    • Human Resources Case Study - ServiceMaster
    • Human Resources Case Study Discussion Video- ServiceMaster
    • Human Resources Case Discussion Notes